Privacy Matters: Your Trust, Our Priority
At SilverBridge Care, safeguarding your personal information is our utmost commitment. Discover how we protect your privacy while enhancing your caregiving experience.
Our Commitment to Privacy
Information We Collect and How We Use It
Contact Information
We collect your name, email address, and phone number to facilitate communication and provide personalized support.
Used to send important updates and notifications regarding your account and services.
Helps us verify your identity and ensure secure access to your account.
Enables us to respond promptly to your inquiries and requests.
Allows us to tailor our services to better meet your needs.
Health Information
We gather health-related data to assist in providing customized care solutions.
Used to create comprehensive care plans tailored to individual needs.
Helps caregivers and family members coordinate and manage care effectively.
Ensures that all care decisions are informed and accurate.
Facilitates communication between healthcare providers and family members.
Usage Data
We collect data on how you interact with our app to improve user experience.
Used to identify and fix technical issues promptly.
Helps us understand user preferences and enhance app functionality.
Allows us to provide personalized recommendations and content.
Enables us to optimize app performance and reliability.
Location Information
We may collect location data to provide location-based services.
Used to suggest nearby resources and services relevant to your needs.
Helps in coordinating care logistics and scheduling.
Ensures that emergency services can be dispatched accurately if needed.
Facilitates better planning and management of care routines.
Device Information
We gather information about the devices you use to access our services.
Used to ensure compatibility and optimize app performance across devices.
Helps us detect and prevent fraudulent activities.
Allows us to provide technical support tailored to your device specifications.
Enables us to enhance security measures for your account.
Payment Information
We collect payment details to process transactions securely.
Used to verify and complete purchase transactions.
Helps us maintain accurate billing records.
Ensures that payment information is handled with the highest security standards.
Facilitates refunds and adjustments when necessary.
Feedback and Support
We collect feedback to improve our services and user experience.
Used to address concerns and enhance customer satisfaction.
Helps us develop new features based on user suggestions.
Ensures that our support team can provide effective assistance.
Allows us to track and resolve issues efficiently.
Marketing Preferences
We collect preferences to tailor marketing communications.
Used to send relevant offers and updates based on your interests.
Helps us avoid sending unwanted communications.
Ensures compliance with your communication preferences.
Facilitates personalized engagement with our services.
Privacy Policy FAQs
Find answers to common questions about how SilverBridge Care handles your personal information.
What information does SilverBridge Care collect?
We collect personal details such as names, contact information, and health-related data to provide our services effectively.
How is my data used by SilverBridge Care?
Your data is used to enhance the care services we offer, ensuring personalized and efficient support for you and your loved ones.
Is my information shared with third parties?
We only share your information with trusted partners necessary for service delivery, and we ensure they adhere to strict privacy standards.
How does SilverBridge Care protect my data?
We employ advanced security measures, including encryption and regular audits, to protect your personal information from unauthorized access.
Can I access or update my personal information?
Yes, you can access and update your information at any time through your account settings or by contacting our support team.
What are my rights regarding my personal data?
You have the right to request access, correction, or deletion of your personal data, as well as to object to certain processing activities.
How long does SilverBridge Care retain my information?
We retain your information only as long as necessary to fulfill the purposes outlined in our privacy policy, or as required by law.
What should I do if I have a privacy concern?
If you have any concerns about your privacy, please contact us using the details provided in our contact section.
How often is the privacy policy updated?
Our privacy policy is reviewed regularly and updated as needed to reflect changes in our practices or legal requirements.
Phone
(818) 845-0011
Address
SilverBridge Care,
1255 W Colton #596
Redlands CA 92373
Understand Your Privacy Rights
Take a moment to review our privacy policy to understand how SilverBridge Care protects your personal information and supports your rights. Stay informed and empowered about your data privacy.